CSGORoll Verification & KYC: What You Need to Know
To meet legal compliance and prevent fraud, CSGORoll uses KYC (Know Your Customer) verification. It may be required for accessing withdrawals, large deposits, or after triggering certain account limits.
📎 When Do You Need to Verify?
Most users don’t need KYC immediately. However, verification is required in the following cases:
- Requesting withdrawals over a set value
- Reaching certain wager milestones
- Participating in P2P trading or cashouts
- If you’ve triggered an account review (e.g. IP mismatch)
You’ll receive a prompt within your account dashboard if verification is needed.
🪪 What Documents Are Required?
CSGORoll may request the following:
| Type | Examples |
|---|---|
| Proof of Identity | Passport, National ID, Driver’s License |
| Proof of Address | Utility bill, Bank statement (dated within 3 months) |
| Selfie with ID | Sometimes required for fraud prevention |
Make sure the documents are clear, valid, and match your account details.
🧾 How to Upload KYC Documents
- Wait for the verification prompt on your dashboard
- Click Start Verification
- Follow the instructions to upload documents
- Wait for approval (typically under 48 hours)
If your documents are declined, you’ll be asked to resubmit with corrections.
❌ Common KYC Issues
| Issue | Cause | Solution |
|---|---|---|
| “Too many declined verification processes” | Multiple failed attempts | Contact CSGORoll Support |
| “You must upload documents” | Withdrawal triggered ID check | Follow prompt to verify |
| Verification not working | File format or upload error | Try a different browser or compress files |
⚠️ Is KYC Mandatory?
No, not at the start. However, if you want to withdraw skins, participate in giveaways, or receive gifts, you may be required to complete verification. This is to comply with anti-money laundering (AML) regulations.