How to Upload Documents for CSGORoll Verification
When CSGORoll requires KYC, you’ll need to upload personal documents to verify your identity. This process ensures account security and compliance with global regulations.
🧾 Required Documents for Verification
Before starting the upload, prepare clear copies of the following:
- Government-issued ID (passport, driver’s license, or national ID)
- Proof of address (utility bill or bank statement dated within the last 90 days)
- Optional: A selfie holding your ID (requested in high-risk cases)
Make sure all images are sharp, uncropped, and in color.
🚀 Uploading Your Documents: Step-by-Step
- Log in to CSGORoll
- Open your profile or settings dashboard
- Click on the “Verify Account” button
- Follow the instructions from the integrated identity provider (e.g., Sumsub or Persona)
- Upload each document when prompted
- Confirm and submit the request
You’ll see a confirmation screen once documents are uploaded.
🕓 How Long Does It Take?
- Typical review time: Under 48 hours
- Delayed approvals: May occur if documents are blurry or mismatched
You’ll receive an email and notification in your account once approved or rejected.
🛠️ Troubleshooting Common Issues
| Problem | Reason | Fix |
|---|---|---|
| Can’t upload files | File too large or wrong format | Use JPG or PNG under 10MB |
| No upload button appears | Verification not yet requested | Wait for the system to trigger it |
| Documents rejected | Low quality or mismatched info | Re-upload with better quality and accuracy |
🛡️ Why CSGORoll Requires Verification
KYC is mandatory for:
- Preventing fraud and underage gambling
- Enabling withdrawals and high-volume deposits
- Complying with anti-money laundering laws
Your data is handled securely and only for verification purposes.