Common Transaction Problems on CSGORoll
CSGORoll transactions may occasionally fail due to verification issues, wager requirements, or platform-side bugs. This guide helps identify why your transaction didn’t go through and what you can do to fix it.
🔄 What Counts as a “Transaction”?
On CSGORoll, a transaction includes:
- Deposits and withdrawals
- Sending or receiving Coins
- Claiming promo rewards
- Buying skins or items with Coins
❌ Why Your Transaction May Fail
Below are the most common reasons:
| Problem | Cause | Solution |
|---|---|---|
| “Transaction denied” | Insufficient wager or bonus abuse flag | Wager more or wait for cooldown |
| Coins not received | Delayed due to server lag or recipient flagged | Wait a few minutes or contact support |
| “KYC required” | Identity not verified for large amounts | Complete KYC verification |
| Promo funds blocked | Promo coins can’t be sent/traded | Wager x3–x5 first |
| Deposit not showing | Payment processor delay | Wait or check your deposit method |
| “Error: 429” | Too many actions in a short time | Slow down and retry after cooldown |
🕒 Coin Transfers Delayed?
If a Coin transfer is stuck as “pending”:
- Check if either party is under wager restrictions
- Ensure both accounts are verified
- Look for maintenance announcements on CSGORoll’s Discord
Most issues resolve automatically within 10–30 minutes.
✅ How to Fix Transaction Issues
- Log out and back in
- Clear browser cache
- Verify your Steam account is public
- Ensure your KYC is approved
- Contact support with full details and screenshots