KYC Rejected on CSGORoll: Causes and Fixes

If your KYC on CSGORoll was rejected, it means your identity verification failed to meet one or more of their compliance standards. This blocks key features such as withdrawals, bonuses, and access to high-value cases. Here’s how to fix it quickly.

🔍 Why Was My KYC Rejected?

Most KYC failures happen for preventable reasons. Common causes include:

  • Blurry or unreadable images
  • Expired documents (ID or utility bill)
  • Mismatched details (name or address doesn’t match your CSGORoll account)
  • Cropped or edited images
  • Screenshots instead of original scans or photos

Even a small mistake—like glare on an ID—can trigger rejection.

🔄 What to Do After a Rejected KYC

Follow these steps to correct and resubmit:

  1. Review the rejection reason (shown in your account dashboard or email)
  2. Prepare new documents:
    • Government-issued ID: full-color, valid, uncropped
    • Address proof: bank statement or utility bill from the last 90 days
  3. Ensure all info matches your CSGORoll profile exactly
  4. Return to the Verification section and re-upload

⚠️ If your submission was rejected multiple times, wait at least 24 hours before retrying.

🚫 Temporary Lock After Multiple Attempts

Too many failed attempts can result in a cooldown or full block of your KYC status. In that case:

  • Stop uploading for 48–72 hours
  • Contact CSGORoll Support to reset the process
  • Be ready for live verification or a selfie with your ID

🔐 Is My Account at Risk?

A KYC rejection does not result in a permanent ban, but some features will remain locked:

  • Withdrawals
  • Affiliate earnings
  • Daily rewards
  • Level-up benefits

You must complete KYC successfully to access these.

🧾 Tips for Successful Verification

  • Use a neutral background with good lighting
  • Take photos directly (not screenshots)
  • Do not crop or blur any part of the document
  • Ensure your name, date of birth, and address are clearly visible

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