Verification Failed on CSGORoll: What to Do Next
If your CSGORoll verification failed, don’t panic. It usually means your documents were either unclear, outdated, or didn’t match your account info. In most cases, you can fix the issue and re-submit easily.
📋 Common Reasons for Verification Failure
| Reason | Explanation |
|---|---|
| Blurry or low-quality scans | The system couldn’t read your ID or address proof clearly |
| Expired documents | Uploaded ID or statement was no longer valid |
| Mismatch | Name or address didn’t match your account details |
| Incomplete upload | One or more documents were missing |
| Edited or cropped images | Altered files trigger rejection automatically |
Make sure your documents are unedited, fully visible, and issued by an official institution.
🔁 How to Fix It and Retry
- Check the rejection reason (usually shown in your CSGORoll account or via email)
- Prepare new, valid documents:
- Clear image of your ID (front and back if applicable)
- Recent utility bill or bank statement with your name and address
- Avoid using screenshots or scanned copies from a screen
- Go back to the Verification section and upload again
Re-submissions typically take 24–48 hours to review.
🛑 “Too Many Declined Attempts” Error?
If you’ve tried multiple times and keep getting rejected, the system might block further attempts temporarily. In this case:
- Stop submitting for 24–72 hours
- Contact CSGORoll Support to reset your verification status
You may also be asked for a live video verification or selfie with your ID.
🔒 Will I Lose My Account?
No. A failed verification does not mean your account is suspended. However, certain features like:
- Withdrawals
- Rakeback
- Referral earnings
- Participation in events
…may be disabled until you complete the process successfully.